United Parcel Service (UPS), founded in 1907, is a global logistics giant offering an extensive range of delivery and supply chain solutions. With a presence in over 220 countries, UPS provides domestic and international shipping services, freight transportation, and supply chain management. Known for its operational excellence, UPS employs advanced technology and an extensive carrier network to ensure reliable and efficient service.
United Parcel Service (UPS), founded in 1907, is a global logistics giant offering an extensive range of delivery and supply chain solutions. With a presence in over 220 countries, UPS provides domestic and international shipping services, freight transportation, and supply chain management. Known for its operational excellence, UPS employs advanced technology and an extensive carrier network to ensure reliable and efficient service.
Upgrade your profileOverview
Headquarters
United States, US
Founded
1907
Industry
Logistics, Transportation, and Supply Chain
Company Size
10,000+
Website
UPS WebsiteCarrier Performance in Top Trade Routes
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Gain insights into each carrier's performance through key metrics such as parcel transit time, delivery success rate, and delivery issues distribution
Top Global Trade Routes
Timeframe: Q2 2023
Delivery Transit Times
Delivery Success Rates and Shipping Issues

Timeframe: Q3 2023
Timeframe: Q3 2023
Key Personnel
Learn about the key individuals shaping the company's strategy and direction
Learn about the key individuals shaping the company's strategy and direction

Carol B. Tomé
Chief Executive Officer

Nando Cesarone
Executive Vice President and President U.S.

Kate Gutmann
Executive Vice President, Supply Chain Solutions

Brian Newman
Executive Vice President and Chief Financial Officer

Kevin Warren
Executive Vice President and Chief Marketing Officer

Darrell Ford
Executive Vice President and Chief Human Resources Officer
Data Reports
Data Insights
Data Collection and Analysis Methodology
Vast Data Collection
Our benchmarking and carrier performance measurement techniques allow us to collect billions of anonymized data points from over 130 countries each year. We analyze the data from the hundreds of millions of parcels tracked on our platform from over 1,000 carriers, giving us the ability to distill a wealth of information about the global logistics industry.
Maintaining Data Representativeness
Domestic and international data is analyzed on a trade lane level, comparing the combinations of origin and destination to maintain data representativeness. This allows us to capture the nuances of specific trade lanes and provide insights that are tailored to the needs of our customers.
Rigorous Quality Control
To ensure the accuracy and representativeness of our data, we set strict minimum requirements for data point quantity and comparability when compiling carrier data sets. This helps to eliminate outliers and ensure that our insights are based on high-quality, unbiased, and representative data.
Transparent and Accurate Data Analysis
At our core, we believe that transparency and accuracy are essential to building trust with our customers. We are committed to delivering data insights that are free from bias and reflect the realities of the global logistics industry. Our customers can be confident in the accuracy of our data and the reliability of our insights.
Get in touch with us
Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?
Looking to build your brand amongst our community of e-commerce logistics professionals, or gain competitive insights through our in-house reports?